Park Closed for the Season! See you in 2021!

Elitch Gardens COVID-19 Update

In response to the State’s Executive Order prohibiting the operation of amusement parks due to COVID-19 and undetermined timelines for the easing of such restrictions, we have made the very difficult decision to not open Elitch Gardens Theme & Water Park for the 2020 season. Read full letter from GM below. 

 

Click Below To See Updates From The General Manager 

July 31, 2020 - 2020 Season Status

A MESSAGE TO OUR SEASON PASS HOLDERS AND GUESTS

Dear Friends,

I am disappointed to have to report that in response to the State’s Executive Order prohibiting the operation of amusement parks due to COVID-19 and undetermined timelines for the easing of such restrictions, we have made the very difficult decision to not open Elitch Gardens Theme & Water Park for the 2020 season. To you, our guests, we sincerely apologize that we will not be able to entertain you this season. We truly miss hearing your screams of joy on Mind Eraser and happy splashes in our Commotion Ocean wave pool. We deeply regret not being able to hire our 1,400+ team members this season that become part of our large Elitch Gardens’ family every summer. Although we are sad to have to make this announcement, we are already anticipating seeing everybody’s smiling faces again in 2021.

Even though about 85% of the theme and water parks are open and operating safely around the U.S., and almost all other attractions in our Denver area community and throughout Colorado have been given permission to re-open, Elitch Gardens continues to be denied that opportunity.  We have held out hope for so long that our park would be treated fairly as we watched the Denver Zoo, Botanical Gardens, Aquarium, the Museum of Science & Nature open in various stages,  the casinos welcome back players, the ski resorts’ summertime attractions go into full swing, and even Red Rocks re-open this month for concerts. Park management has spent months consulting with industry experts and government officials to develop a comprehensive plan, including new sanitation and social distancing protocols, that would allow the Park to operate safely. We have also spent a considerable amount of resources training employees, inspecting rides, filling pools, and sprucing up the property, all in anticipation of opening day. Unfortunately, despite management’s substantial efforts, we have been unable to obtain government approval to open. As a result, Elitch Gardens will remain closed in 2020.

We would like to sincerely thank all those that have been patient with us through this challenging time. We all know that there are better days ahead and we will be ready to welcome you back in the spring of 2021.

For those that have already purchased a 2020 Season Pass, we will automatically transfer it to the new 2021 VIP Season Pass.   To reward our passholders for their understanding and loyalty, we are automatically upgrading all passholders to this special VIP Pass that will provide you the most benefits and perks when you return for the 2021 season.

VIP PASS INCLUDES:

  • Unlimited Theme & Water Park Admission for 2021 season (and Dining Plan for those that purchased in 2020)
  • FREE Parking for 2021
  • FREE Souvenir Cup with .99 refills
  • 3 FREE Friend tickets: date restrictions apply
  • FREE $10 on EZ-Band for in-park purchases
  • One FREE Meal Deal: one-time use
  • One FREE Rapid Ride Pass: one-time use
  • One ½ off Cabana Rental coupon
  • Early Ride Time on Select Attractions EXCLUSIVE for season pass holders. One a month in June, July & August 2021. Dates TBD.
  • Wet ‘N’ Wild Wednesday Nights become EXCLUSIVE Season Pass holder nights. Enjoy private hours on some of your favorite water park attractions on Wednesdays in July from 6pm-8pm

VIP PASS VALUE:  $500+ see website for more details.

If you purchased a 2020 single day admission ticket, it will now be good through 2021.  There is no effort required on your part for this transfer as you will be able to simply redeem the same ticket received when purchased.  If you have questions about your 2020 season pass or single day ticket, please email [email protected] and reference your confirmation number.  Please be patient as we will work diligently to communicate to everyone that has purchased season passes or tickets for 2020.

We are heart-broken that you and your family and friends will not get your fill of thrills this season, but we look forward to helping you create many fond memories at Elitch Gardens in 2021 for our 130th Anniversary Celebration 2.0. Again, your continued support and understanding is greatly appreciated. In the meantime, please stay safe and healthy.

 

Sincerely,

 

David Dorman

General Manager

Elitch Gardens Theme & Water Park

June 26, 2020 Update

Dear Valued Elitch Guest,

We can’t thank you enough for your patience as our team at Elitch Gardens continues to work hard toward an opening this season.   Since the COVID-19 pandemic hit in March, we have worked with theme and water park industry experts across the country to develop an elevated operational plan that would allow us to open safely for guests and team members in this new environment. 

Our plan, a comprehensive and detailed 56-page COVID-19 operating strategy, includes guest and employee health screenings, greatly enhanced cleaning protocols, regular sanitization of all high touch surfaces, free and readily available hand sanitizer throughout the park, broad social distancing measures, proper use of personal protective equipment, a reduced hourly flow of guests into the park to eliminate congestion at our front gate and reduced in-park capacity to encourage easy social distancing and reduce guest density.  We even directly engaged one of the country’s top epidemiologists to review and advise us on our plan prior to submitting it to local and state authorities. 

To date, over 75% of the top U.S. attractions including brands like Disney, Universal Studios and numerous Six Flags parks, have either re-opened or have been able to publish an opening date.  In our community, the Denver Zoo, Botanic Gardens and Museum of Nature and Science and Downtown Aquarium have all been allowed to re-open, as have gyms, shopping malls, casinos, churches, restaurants and bars.  We are confident in our plan to open safely and expect to be treated fairly as we anxiously await approval from our local and state authorities.

However, despite our efforts and considerable investment already made to enact our new safety protocols, I cannot yet give you an opening date for Elitch Gardens. I realize how incredibly frustrating this is for our all our guests.  For our current 2020 season pass holders, we will extend their season pass into our 2021 season for as many days as the park is closed this season. This extension applies to any 2020 dining plan already purchased, too. Click here to see details!  This extension offer will be valid on any season passes and dining plans sold until we announce our 2020 opening day. 

I am not giving up hope that we will soon have an opening date for 2020 and ask for your continued patience and support.  As soon as I have new information, I will share that with you.  We stand ready to welcome you back and celebrate the 130th Anniversary of Elitch Gardens!  It seems that now more than ever, our world needs a place like Elitch Gardens where friends and families can go to make memories together that will last a lifetime.

Sincerely,

David Dorman
General Manager

May 28, 2020 Update

Dear Much Appreciated Fans,

Thank you for continuing to stick with us during these unprecedented times. I wish we were all together again here at the park but due to the current circumstances, we will all have to wait a little bit longer. But trust me when I tell you that when we do finally throw open these front gates, we’re going to be performing at our best to make up for all the lost time!

While we are not yet able to announce an opening date, please rest assured we are working hard towards that end. We have been in discussions with both City and State authorities involving guidelines for re-opening, busily recruiting and training 2020 team members for the upcoming season, planting flowers by the thousands, testing all of our rides and waterslides and spiffing up the place, all in anticipation of seeing your smiling faces before too long. Just as soon as an opening date is confirmed we will communicate that directly to you.

Once again, thank you for your support. We can’t wait to see you at the park again soon!

Sincerely,

David Dorman

General Manager

May 1, 2020 Update

May 1, 2020

Dear Valued Guests,

First and foremost, I hope that you, your family and your friends are healthy and staying safe during these challenging days. This truly is an unprecedented time for all of us and I would like to thank you for your patience as we work through the many new challenges this pandemic has presented to us all. I also wanted to take a moment and update you on the current status of our opening and plans for the upcoming 2020 season.

Unfortunately, due to guidance from both City and State authorities, Elitch Gardens will not be able to open as previously planned on May 16. We are still planning to open the park as soon as possible thereafter. Just as soon as an opening date is confirmed we will communicate that directly to you.

Our entire team is working hard to be ready to welcome you back so we can all celebrate together!  Rest assured that when we open, we will have the most strict and detailed safety and sanitation protocols in place to prevent the spread of COVID-19 and keep you and your family safe. As our opening date gets closer, we will make these policies available for you to view on our website.

We can’t thank you enough for your continued support and understanding.  Your loyalty and patronage mean so much to us and will allow Elitch Gardens to continue creating fond memories during our 130th anniversary this season and years to come.  Please know that our entire team looks forward to welcoming you back soon!

Many thanks,

David Dorman

General Manager

March 18, 2020 Update

March 18, 2020

Dear Elitch Gardens Guests:

As an important part of Denver’s historic landscape since 1890, Elitch Gardens Theme & Water Park is committed to continue the tradition of providing quality family fun to our community. The safety and well-being of our guests and team members have always been our top priority.

As our guests, we understand you may have questions about COVID-19 and our park. We want to provide you with information and keep you updated on future plans.

At this time, Opening Day, originally scheduled for April 11, has been postponed. We are currently planning to open on May 16. With big things in store for 2020, we are looking forward to celebrating our 130th anniversary with you this season.

We have specific, stringent sanitation protocols in place for every operating department. In preparation for Opening Day and while closely monitoring the evolving situation, we have put in place plans to exponentially increase our sanitizing protocol and will continue to follow the guidance of state and local health agencies.

All guest and team member high-touch points including surfaces, railings, technology screens, handles and doors will be sanitized throughout the day as per regular policy. We are also adding additional hand sanitizer stations throughout the park. Anti-bacterial soap will continue to be available throughout the park and signs will be installed to remind team members and guests of health and hygiene best practices.

In addition to the steps outlined above, we will ask team members who are exhibiting cold or flu-like symptoms to stay home and contact their healthcare provider. The park will follow guidance from local and state officials, as well as the Centers for Disease Control (CDC) and World Health Organization (WHO.)

Please continue to check our website as we will share updates as they become available.

We look forward to entertaining you at Elitch Gardens soon!

FAQs

Is the park opening in 2021?

The safety and well-being of our Guests and Team Members is our top priority here at Elitch Gardens. We are planning to open the park on May 1, 2021. In preparation for Opening Day, we have developed significantly increased sanitation protocols and standards as well as communications and procedures for managing appropriate social distancing so that when our Guests and Team Members return, they can do so safely. As our opening date gets closer, we will make these policies available to view on our website. 

Elitch Gardens Season Pass Pledge - Here at Elitch Gardens, we understand that it is a difficult and uncertain time for all. We want to bring the fun back in a big way in 2021. We also want you, our pass holders, to have peace of mind when purchasing your season pass. In the unlikely event the Park does not open at all for the 2021 season, your 2021 season pass will extend for the 2022 season.

Pass holders who experience a COVID-19 health-related change or concern, which prohibits them visiting the Park for the season, may also move unused passes to the 2022 season.

For those that have already purchased a 2020 Season Pass, your pass has been automatically transferred to the new 2021 VIP Season Pass. This special VIP pass will also extend to the 2022 season should the Park not open at all for the 2021 season.

Is Elitch Gardens opening in 2020?

Due to COVID-19, the State’s current pandemic-associated ban on the operation of amusement parks and undetermined timelines for getting our 2020 season underway, we have made the very difficult decision to not open Elitch Gardens Theme & Water Park for the 2020 season. To you, our guests, we sincerely apologize that we will not be able to entertain you this season. Although we are sad to have to make this announcement, we are already anticipating seeing everybody’s smiling faces again in 2021.

I have a 2020 one-day tickets to the park. What should I do?

If you purchased a 2020 single day admission ticket, it will now be good through 2021.  There is no effort required on your part for this transfer as you will be able to simply redeem the same ticket received when purchased. 

I have a 2020 Season Pass. What should I do?

Thank you for being one of our valued Season Pass holders. For those that have already purchased a 2020 Season Pass, we will automatically transfer it to the new 2021 VIP Season Pass.  To reward our passholders for your understanding and loyalty, we are automatically upgrading all passholders to a special VIP Pass that will provide you the most benefits and perks when you return for the 2021 season. No extra effort is required on your part.

 

VIP PASS INCLUDES:

  • Unlimited Theme & Water Park Admission for 2021 season (and Dining Plan for those that purchased in 2020)
  • FREE Parking for 2021
  • FREE Souvenir Cup with .99 refills
  • 3 FREE Friend tickets: date restrictions apply
    • One ticket valid any regular operating day in 2021
    • Two tickets valid Monday-Thursday thru June or any regular operating day in Sept.
  • Added Perks!
    • FREE $10 on EZ-Band for in-park purchases
    • One FREE Meal Deal: one-time use
    • One FREE Rapid Ride Pass: one-time use
    • One ½ off Cabana Rental coupon
    • Early Ride Time on Select Attractions EXCLUSIVE for season pass holders. One a month in June, July & August 2021. Dates TBD.
    • Wet ‘N’ Wild Wednesday Nights become EXCLUSIVE Season Pass holder nights. Enjoy private hours on some of your favorite water park attractions on Wednesdays in July from 6pm-8pm
Do Pre-K Passes from 2020 extend into 2021?

Any currently registered 2020 Pre-K passes, including those by five-year-old kiddos who would have aged out of the program next season, will also be extended through the 2021 season. This is a one-time-only extension to those who have already registered for a 2020 Pre-K pass. Pre-K members will still need to activate their pass in 2021 by the activation deadline by showing valid proof of age.

If you missed registration, 2021 Pre-K registration for kids 3-5 years old will be coming soon.

I have a 2020 Dining Plan with my Season Pass. What should I do?

Thank you for purchasing a season pass and a dining plan. Your dining plan along with your season pass will be valid for the entire 2021 season. No extra effort is required on your part.

May I get a refund for my Season Pass/Day Ticket?

While these times are uncertain, we know that creating fond memories with your family will always be important and our team at Elitch Gardens looks forward to welcoming you back to the park in 2021. Your single day admission ticket and Season Pass will now be available any regular operating day in 2021. We remain thankful for your support and patronage, now more than ever.

Season Passes and Day Tickets are non-refundable as stated at purchase and will be valid any regular operating day in 2021. The policy also applies to non-admission purchases and any specific day VIP Experience purchases. All 2020 Season Pass holders have been automatically upgraded to our 2021 VIP Season Pass to help make up for the inconvenience.

I have a group event planned at the park during the closure. What should I do?

Contact your group organizer/leader for details. Group organizers/leaders should contact their park account representative directly. If you’re not sure who your park account representative is OR you purchased your group tickets (of 15 or more) from the website, please email us at [email protected] and we will help you.

When will Elitch Gardens re-open?

Elitch Gardens Theme & Water Park will be back in 2021 to create even more family fun memories. The park is currently planning to open in Spring of 2021. Stay tuned for dates!

What are your cleanliness and sanitization standards and procedures?

Here at Elitch Gardens, the safety and well-being of our guests and team members has always been our top priority. We have specific, stringent sanitation protocols in place for every operating department. In preparation for Opening Day and while closely monitoring the evolving situation, we have put in place plans to exponentially increase our sanitizing protocol and will continue to follow the guidance of state and local health agencies.

All guest and team member high-touch points including surfaces, railings, technology screens, handles and doors will be sanitized throughout the day as per regular policy. We are also adding additional hand sanitizer stations throughout the park. Anti-bacterial soap will continue to be available throughout the park and signs will be installed to remind team members and guests of health and hygiene best practices.

In addition to the steps outlined above, we will ask team members who are exhibiting cold or flu-like symptoms to stay home and contact their healthcare provider. The park will follow guidance from local and state officials, as well as the Centers for Disease Control (CDC) and World Health Organization (WHO.)

I still have questions. How do I contact Guest Relations?

If you have questions about your 2020 single day ticket or season pass purchase, please email us at [email protected] and please reference your order confirmation number. Please be patient as we will work diligently to communicate to everyone that has purchased season passes or tickets for 2020.

COVID-19 NOTICE

For the safety of all our guest and team members, we have increased all health and safety measures at Elitch Gardens Theme & Water Park.  You must follow all posted instructions and instructions given by our team members while visiting.

The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.  There is an inherent risk of exposure to COVID-19 while in any public place where people are present.  By visiting Elitch Gardens Theme & Water Park, you are voluntarily assuming all risks related to exposure to COVID-19.