Luminova Holidays FAQs

FAQs

  • What is Luminova Holidays?

    Luminova Holidays will return in 2022 and it will be bigger, better and brighter! This event is a lights festival that will bring the people you love together to enjoy this wonderful time of year! Surrounded by millions of dazzling lights, Luminova will brighten up your holidays! Visit with jolly ol’ Saint Nick, snap great pictures with family and friends around our larger-than-life light displays, sip on hot cocoa and enjoy yummy treats. With over 200,000 sq ft of immersive outdoor entertainment, there is something to get everyone in the holiday spirit. It’s fun for all ages during the most wonderful time of the year! 
  • Will Santa be at the Park after Christmas?

    Santa will not be at Luminova Holidays from December 26 – January 1.

  • Is Luminova Holidays free with a Season Pass?

    No, it is not free with a Season Pass. Luminova Holidays is being featured at Elitch Gardens and is not considered to be part of our normal operating season of April-October, so therefore is not free to season passholders. It is not one of our normal special events, there it is not free. This also applies to season pass parking and dining plans – they are not eligible to be used during this time. 

    If you purchased a Super Season Pass, this includes admission to Luminova. Reservations are not required but black out dates do apply.  Black out dates are November 25 and December 3, 10, 17. 

  • I purchased a Super Season Pass. When can I visit?

    If you purchased a Super Season Pass, this includes admission to Luminova Holidays. Reservations are not required but black out dates do apply. Black out dates are November 25 and December 3, 10, 17. 

  • I have an unused 2022 Day Ticket. Can I use it for Luminova?

    No, day tickets purchased for 2022 were valid any time during the regular April-October season. Luminova Holidays is being featured at Elitch Gardens and is not considered to be part of our normal operating season, so therefore requires Luminova Holidays admission tickets.

  • What rides will be open?

    We plan to operate an array of rides including:

    • Carousel
    • Big Wheel
    • Turn of the Century
    • Troika
    • Dragon Wing
    • Meow Wolf’s Kaliedoscape
    • Tea Cups
    • Rockin’ Tug
    • Blazin’ Buckaroo
    • Sunflower Swings
    • KidSpin
    • Jumping Jack
    • Mike’s Bikes

    Extra Charge Attractions

    • Sling Shot
    • XLR8R

    However, please understand that some rides are temperature and weather-dependent.

  • Are reservations required?

    Reservations are required to visit Luminova Holidays and can be made when purchasing your ticket.

  • How long can I stay at the event?

    Once you arrive, you may stay at the event as long as you would like to enjoy all the activities and features Luminova Holidays has to offer. The average guest will stay about 2.5 hours. 

  • Will parking be available?

    Yes, parking is available on site at Elitch Gardens for a fee – $25 (card) or $30 (cash) per vehicle per day. RV parking is $30 per day.

    Buses and large passenger vans with over 15 seats can park for free.

    This special event is a partnership with Luminova Holidays and Elitch Gardens, so Season Passholder parking does not apply for this event. Super Season Pass parking benefits do apply for this event.

  • What if it snows on my scheduled day?

    Luminova Holidays at Elitch Gardens is rain or shine. If we are unable to open due to weather, we will work with you to reschedule your visit. 

  • What if I am late/early to my reserved time slot?

    All reservations are scheduled for a one-hour period. If you show up more than 30 minutes early or late outside of the one-hour window, park entry is not guaranteed. 

  • What happens if I change my plans and want to change my reservation?

    If you wish to change your reservation to Luminova Holidays, please CLICK HERE! You will need your purchase confirmation number to change.

    Questions? Please notify our team at least 48 hours prior to your scheduled reservation by emailing reservations@elitchgardens.com.

    All changes are based on availability.

    We do not offer cancellations or refunds.

  • If a day is completly booked, will there be a waitlist?

    There is no waitlist. However, guests should continue to check back as inventory might change. 

     

  • I want to propose to my girlfriend/partner/boyfriend, do you have any special areas for that?

    Thanks for thinking of Luminova Holidays featured at Elitch Gardens for such a special event – we absolutely have areas for this! There are many magical features where you can pop the big question! We have a magical lighted horse and carriage you can sit in, a large heart or inside the 65-foot light tree… almost every turn you take will be a perfect place! 

    If you wish to have your moment photographed by someone who is not part of your group (a professional), you will need to buy them a ticket to enter. 

  • Are pets allowed?

    As much as we love our furry friends, pets are not allowed unless they are service animals similar to normal Elitch Gardens procedure. 

  • Is Luminova wheelchair & stroller accessible?

    Luminova is hosted at Elitch Gardens which is ADA accessible. Strollers and wheelchairs are available for a fee at Entry Pavillion Service Center on a first-come, first-served basis. A limited number of wheelchairs are available. 

  • Will there be tickets available at the door?

    Yes, tickets are available at the Elitch Gardens box office. If you know which day you’d like to attend, however, we strongly suggest purchasing online in advance. Online tickets are only $29.99 (or less), while Box Office tickets are $34.99. If you wait to buy tickets at the Box Office, you are not guaranteed entry into the event if capacity issues do arise. 

  • Help! I need a human! How can I contact someone?

    For general questions, please send an email to info@elitchgardens.com or call 303.595.4386 and someone will be in touch! 

    FOR ONLINE PURCHASES ONLY: If you’re having a technical problem purchasing tickets online, please call (405) 478-2522, ext. 108 for assistance. 

    A technical support agent cannot provide event-specific information such as hours of operation, detailed information about the entitlements associated with tickets and passes, detailed information about events, or refunds under any circumstances.