Elitch Gardens COVID-19 Update

Based on the recently announced guidance from the U.S. Centers for Disease Control, Guests visiting Elitch Gardens Theme and Water Park are no longer required to wear masks while in the Park; however, non-vaccinated guests are still encouraged to wear face coverings while visiting the park, especially while in restaurants, indoor retail locations and ride queue lines. Exceptions for children ages 2 and under and while on water rides. The safety of our Guests and Team Members remains our top priority. We will continue to monitor and address this changing environment as necessary.

Dear Friends,

Elitch Gardens officially opens for the season this Saturday and we could not be more excited about getting officially opened for our 130th season. More great news is that after working with government officials, the Park will now be allowed to operate at 43% of overall capacity and no reservations will be required! Yes, friends, the THRILLS ARE BACK AGAIN AT ELITCH GARDENS!  We cannot wait to welcome you and yours back to the Park this season.

At Elitch Gardens, the health and safety of our team members and guests are always our top priority.

• Elitch Gardens will be operating with a limited in-park capacity of 43%. Guests are encouraged to visit ElitchGardens.com/Update to check on capacity before arrival.
• Guests and team members will be required to wear a face-covering while in the park. The only exceptions will be for children aged 2 and under and while guests are enjoying water attractions.
• Team members and guests will undergo a verbal screening upon arrival each day. Additionally, team members receive a temperature check.
• Elitch Gardens will routinely clean and disinfect guest and team member touchpoints, including rides, counters, and other frequently touched surfaces, indoors and out.
• Free hand sanitizing stations will be placed throughout the park and signs displayed to encourage all employees and guests to wash their hands often and cover their coughs and sneezes. Guests will be required to use hand sanitizer before boarding rides/attractions.
• Signs, markers, and visual cues are provided to assist guests with social distancing practices while in line at the park entrance, attractions, restrooms, food service locations and more. Park seating and other social layouts will be arranged to ensure appropriate distancing between traveling parties.
• All Elitch Gardens team members will be trained on COVID-19 safety protocols and safe behaviors.

Elitch Gardens is grateful for guidance from City and State officials in developing an effective COVID-19 suppression plan. For more information on Elitch Gardens’ comprehensive safety guidelines, visit www.elitchgardens.com/update/safetyguidelines/

We understand that much has changed during this unprecedented time and we sincerely appreciate your continued patience and support as we make necessary adjustments to our operation. We cannot wait to welcome you back!

See you soon!

Dear Friends,

We’ve missed you!  We miss the laughs, the screams, the smell of funnel cakes and most of all your smiling faces!

I am excited to announce that the THRILLS ARE BACK AGAIN AT ELITCH GARDENS!  The time has finally come to welcome you back to Colorado’s only combination theme and water park!  We have been formally approved by City and State officials to open for the 2021 season with new health and safety guidelines. The fun begins for pass holders on April 24 and 25 and for the public on May 1.

At Elitch Gardens, the health and safety of our team members and guests are always our top priority. Our COVID-19 suppression plan is designed to meet or exceed all guidelines set forth by the city and county of Denver, the state of Colorado and the Centers for Disease Control and Prevention.  Additional insight and guidance were also provided by our world-wide industry associations, IAAPA (International Association of Parks & Attractions) and WWPA (World Waterpark Association) to assure the park is a safe place to be and have fun.

Initially, we will be limiting the maximum daily attendance at the park as requested by government officials. To reduce congestion at the front gate and to ensure a smooth and safe experience for all visitors, we will be implementing an online reservation system. Reservations will be required for day tickets and season pass guests. We are sorry, but park admission is not guaranteed without reservations. Please visit our website for further details.  In addition:

• Guests and team members will be required to wear a face-covering while in the park. The only exceptions will be for children aged 2 and under and while guests are enjoying water attractions.
• Team members and guests will undergo a verbal screening upon arrival each day. Additionally, team members receive a temperature check.
• Elitch Gardens will routinely clean and disinfect guest and team member touchpoints, including rides, counters, and other frequently touched surfaces, indoors and out.
• Free hand sanitizing stations will be placed throughout the park and signs displayed to encourage all employees and guests to wash their hands often and cover their coughs and sneezes. Guests will be required to use hand sanitizer before boarding rides/attractions.
• Signs, markers, and visual cues are provided to assist guests with social distancing practices while in line at the park entrance, attractions, restrooms, food service locations and more. Park seating and other social layouts will be arranged to ensure appropriate distancing between traveling parties.
• All Elitch Gardens team members will be trained on COVID-19 safety protocols and safe behaviors.

Elitch Gardens is grateful for guidance from City and State officials in developing an effective COVID-19 suppression plan. We will continue to work with them to monitor conditions, with the hope of safely adding to the capacity number in the future. For more information on Elitch Gardens’ comprehensive safety guidelines, visit www.elitchgardens.com/update/safetyguidelines/

After being closed all last season, our entire team is extremely excited to re-open Elitch Gardens and continue our 130-year tradition of providing fond memories and family fun to our community.  We understand that much has changed during this unprecedented time and we sincerely appreciate your continued patience and support as we make necessary adjustments to our operation. We cannot wait to welcome you back!

Until then, stay safe and see you soon!

Sincerely,

David Dorman

General Manager

Elitch Gardens Theme & Water Park

Yes! We have been formally approved by City and State officials to open for the 2021 season with new health and safety guidelines.  See Park Hours! 

Elitch Gardens Season Pass Pledge – Here at Elitch Gardens, we understand that it is a difficult and uncertain time for all. We want to bring the fun back in a big way in 2021. We also want you, our pass holders, to have peace of mind when purchasing your season pass. In the unlikely event the Park does not open at all for the 2021 season, your 2021 season pass will extend for the 2022 season.

Pass holders who experience a COVID-19 health-related change or concern, which prohibits them visiting the Park for the season, may also move unused passes to the 2022 season.

For those that have already purchased a 2020 Season Pass, your pass has been automatically transferred to the new 2021 VIP Season Pass.

Reservations are not required to visit Elitch Gardens.

If you purchased a 2020 single day admission ticket, it will now be good through 2021.  There is no effort required on your part for this transfer as you will be able to simply redeem the same ticket received when purchased.

Thank you for being one of our valued Season Pass holders. For those that have already purchased a 2020 Season Pass, we will automatically transfer it to the new 2021 VIP Season Pass.  To reward our passholders for your understanding and loyalty, we are automatically upgrading all passholders to a special VIP Pass that will provide you the most benefits and perks when you return for the 2021 season. No extra effort is required on your part.

VIP PASS INCLUDES:

• Unlimited Theme & Water Park Admission for 2021 season (and Dining Plan for those that purchased a dining plan in 2020)
• FREE Parking for 2021
• FREE Souvenir Cup with .99 refills
• 3 FREE Friend tickets: date restrictions apply
  • One ticket valid any regular operating June through October day in 2021
  • Two tickets valid Monday-Thursday thru June or any regular operating day in Sept.
• Added Perks!
  • FREE $10 on EZ-Band for in-park purchases
  • One FREE Meal Deal: one-time use
  • One FREE Rapid Ride Pass: one-time use
  • One Discount Cabana Rental coupon. (not valid on Beachside for 2)

Any currently registered 2020 Pre-K passes, including those by five-year-old kiddos who would have aged out of the program next season, will also be extended through the 2021 season. This is a one-time-only extension to those who have already registered for a 2020 Pre-K pass. Pre-K members will still need to activate their pass in 2021 by the activation deadline by showing valid proof of age.

Just bring your 2020 Pre-k online registration, your kiddo and proof of age to the park by June 27 to activate for 2021.

Thank you for purchasing a season pass and a dining plan. Your dining plan along with your season pass will be valid for the entire 2021 season. No extra effort is required on your part.

While these times have been uncertain, we know that creating fond memories with your family will always be important and our team at Elitch Gardens looks forward to welcoming you back to the park this season. Your purchased 2020 single day admission ticket and Season Pass will now be available any regular operating day in the 2021 season. We remain thankful for your support and patronage, now more than ever.

Season Passes and Day Tickets are non-refundable as stated at purchase. The policy also applies to non-admission purchases and any specific day VIP Experience purchases. All 2020 Season Pass holders have been automatically upgraded to our 2021 VIP Season Pass to help make up for the inconvenience.

Elitch Gardens Season Pass Pledge – Here at Elitch Gardens, we understand that it is a difficult and uncertain time for all. We want to bring the fun back in a big way in 2021. We also want you, our pass holders, to have peace of mind when purchasing your season pass. In the unlikely event the Park does not open at all for the 2021 season, your 2021 season pass will extend for the 2022 season.

Pass holders who experience a COVID-19 health-related change or concern, which prohibits them visiting the Park for the season, may also move unused passes to the 2022 season.

For those that have already purchased a 2020 Season Pass, your pass has been automatically transferred to the new 2021 VIP Season Pass.

Thank you for purchasing a season pass. Your season pass can be activated anytime the park is open. See park hours! 

Here at Elitch Gardens, the safety and well-being of our guests and team members has always been our top priority. We have specific, stringent sanitation protocols in place for every operating department. In preparation for Opening Day and while closely monitoring the evolving situation, we have put in place plans to exponentially increase our sanitizing protocol and will continue to follow the guidance of state and local health agencies.

All guest and team member high-touch points including surfaces, railings, technology screens, handles and doors will be sanitized throughout the day as per regular policy. We are also adding additional hand sanitizer stations throughout the park. Anti-bacterial soap will continue to be available throughout the park and signs will be installed to remind team members and guests of health and hygiene best practices.

In addition to the steps outlined above, we will ask team members who are exhibiting cold or flu-like symptoms to stay home and contact their healthcare provider. The park will follow guidance from local and state officials, as well as the Centers for Disease Control (CDC) and World Health Organization (WHO.)

See the full safety plan here – https://www.elitchgardens.com/update/safetyguidelines/

If you have questions about your 2020 single day ticket or season pass purchase, please email us at info@elitchgardens.com and please reference your order confirmation number. Please be patient as we will work diligently to communicate to everyone that has purchased season passes or tickets for 2020.